User guide for Change Management

Add a change management

From the Dashboard, click on the button New and select Change Management.

Enter a name and select the Oracle BI Publisher, Oracle App Login connections of the target instance, and the Oracle Application Product.

You can only select connections with a Valid status and the same Oracle instance.

If the loading requires an Implementation project, select it from the list.

Select the file(s) containing the data to load. A pre-validation will be triggered when you click Add Change Management, before to upload the files.

Optionnaly, add a note about this change management. You can change the note later in the edit page.

If you want to give access to this change management to your team, under Access Control List, select the team members you would like to share the change management with. They will be able to access the change management but only you can edit or delete it. You can change this option at any time in the edit page.

Finally, click the Add Change Management button to add the change management in your list or Cancel to go back to the previous page.

Statuses

Estimated completion time

When your change management is RUNNING, an AI estimate of the completion time is displayed:

AI estimates that the job will be completed by October 20, 2026, 21:43.

The estimate is calculated from the historical duration of similar jobs and is displayed until the job completes. Predictions are based on historical job data and may not always be accurate.

How the estimate is calculated

The platform uses a machine learning model (a random forest regression) trained on the statistics of previously completed change management jobs:

• the name of the uploaded files
• the number of records in each file
• the time taken by each job

The model is retrained automatically every week with the most recent completed jobs, so the estimates improve as more jobs are run on the platform.

Data privacy

The model is trained only on the technical statistics listed above. The content of the uploaded files is used for the validation and the loading of your data, but it is never used to train the model. No personal, sensitive, or business data is used for the predictions, and the model and its training statistics remain on the Rapid4Cloud servers.

Cancel a change management

From the list, click on the Cancel icon of the change management to cancel.

You can only cancel a change management if it is QUEUE, PENDING, VALIDATING or PAUSED.

Edit a change management

From the list, click on the Edit link of the change management to edit.

Delete a change management

From the list, click on the Delete icon of the change management to delete.

You can only delete a change management if it is PAUSED, COMPLETED, FAILED, CANCELLED or ERROR.

IMPORTANT All data of the change management will be permanently erased.

Master Data & Transactions disclaimer

• The user is required to provide accurate data mapping and ensure that the values are formatted correctly.
• The user is responsible for performing pre and post loading activities within the Oracle Cloud instance.
• The user is responsible for data cleansing, making necessary corrections, and merging updates to avoid conflicts with existing records in the Oracle Cloud instance.
• The implementor is responsible for reconciliation within the Oracle Cloud instance.
• Rapid4Cloud solely handles the loading of data files submitted for each data type.

To adhere to the Oracle FBDI processes, the Change Management is required to load one parameter at a time for the following columns in different modules:

Failing to meet this requirement could result in errors and halt the process.

Troubleshooting

For any support concerning this app, please contact our support and provide us with the ID of the change management from the Details page.