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How to fix the error "Failed to open virtual machine"

Issue

While attempting to add the RAPIDClient VM into VirtualBox you receive the error below:

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Solution

In VirtualBox, select File > Virtual Media Manager.

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Select the Optical Disks tab, then right-click on VBoxGuestAdditions.iso and select Remove.

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Confirm the popup message by selecting Remove.

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Click Close and you should now be able to add the RAPIDClient VM.

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